Charlie Cole
Charlie Cole is a workplace investigator and psychosocial risk consultant with over 20 years’ experience across policing, regulatory enforcement, and occupational health and safety.
She served for 11 years with both New Zealand Police and Victoria Police, where she developed extensive expertise in evidence gathering, investigative interviewing, and the preparation of complex matters for court. During this time she built a strong investigative foundation grounded in fairness, procedural integrity, and the careful assessment of evidence.
Charlie then spent a further 11 years with WorkSafe Victoria as a specialist Psychosocial Inspector, overseeing employer compliance with occupational health and safety legislation and the management of psychosocial hazards in the workplace. In this role, she conducted workplace inspections, investigated complaints, and worked closely with organisations to identify risks and implement effective systems to protect employee health and safety.
Through her combined experience in policing and regulatory enforcement, Charlie has developed a deep understanding of workplace investigations, psychosocial hazard management, and the practical challenges organisations face when responding to complex workplace issues.
Charlie brings a balanced, impartial, and evidence-based approach to investigations and consultancy, helping organisations navigate sensitive matters while meeting their legal and safety obligations.
Abbie Janssen
Abbie Janssen is a workplace investigator and psychosocial risk consultant with a background across emergency services, occupational health and safety, and regulatory compliance.
She started her career as a paramedic, where she developed the ability to manage high pressure situations with calm and sound judgement. Wanting to have a broader impact on workplace safety, Abbie went on to complete a Postgraduate Certificate in Occupational Health, Safety and Environmental Management Systems and moved into a role as an OHS Inspector.
As an Inspector, she carried out statutory inspections, supported compliance with safety legislation, and led psychosocial risk inspections across a range of industries. Her work focused on identifying the underlying causes of workplace harm, including stress, bullying, harassment, and work load demands as well as helping organisations put practical, evidence-based controls in place.
Abbie also brings experience in training and capability development, having trained and mentored new Inspectors in her previous role. She is confident in translating complex regulatory and psychosocial concepts into practical, easy to understand guidance, supporting leaders and teams to build capability and manage workplace risks effectively.
Now, Abbie specialises in independent workplace investigations and psychosocial risk consulting. She conducts fair, thorough, and impartial investigations into inappropriate workplace behaviours, and compliance concerns, and provides clear findings along with practical, workable recommendations.
Through Clear Boundaries, Abbie works with organisations to navigate complex and sensitive matters with clarity, confidence, and a steady, professional approach.
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