Clear Boundaries – Investigation Service Pricing
Clear Boundaries provides workplace investigation services on a transparent fixed fee basis where possible, allowing organisations to understand likely costs before engaging external investigators.
The cost of an investigation depends on several factors including the number of parties involved, the number of witnesses, and the complexity of the allegations.
The following pricing ranges provide an indication of typical investigation costs.
1. Preliminary Complaint Assessment
Purpose
This service assists organisations that are unsure whether a formal investigation is required.
Many workplace complaints can be managed through early intervention rather than a full investigation. A complaint assessment provides independent advice on the most appropriate response.
Includes
• review of complaint documentation
• discussion with management regarding the concerns raised
• preliminary risk assessment
• advice on potential response options
• written summary outlining recommended next steps
Price
$1,500 - $2,000
2. Standard Workplace Investigation
Suitable for
• bullying allegations
• harassment complaints
• behavioural concerns
• matters involving a limited number of witnesses
Investigation process typically includes
• review of complaint material
• development of an investigation plan
• complainant interview
• respondent interview
• witness interviews (max 2)
• review of documentary evidence
• assessment of evidence against workplace policies
• preparation of a written investigation report
Typical timeframe
2 weeks (approximately)
Price
$8,000 - $10,000 (inclusive of preliminary complaint assessment)
Complex Workplace Investigation
Suitable for
• multiple allegations
• multiple respondents
• numerous witnesses
• complex workplace dynamics
• significant evidentiary material
Investigation process typically includes
• detailed investigation planning
• multiple complainant interviews (if required)
• respondent interviews
• interviews with multiple witnesses
• detailed evidence analysis
• comprehensive investigation report outlining findings and reasoning
Typical timeframe
4 weeks (approximately)
Price
$18,000 (approximately)
Additional Services
The following services are commonly requested alongside investigations.
Where additional witnesses are identified during the investigation.
Typical cost
$400 per witness interview
Investigation outcome briefing
A management briefing to explain the investigation findings and discuss appropriate next steps.
Typical cost
$1,200 – $2,000
Psychosocial risk review
Where complaints identify potential underlying psychosocial hazards within the workplace.
This service reviews workplace systems and identifies practical controls to address risks.
Typical cost
$3,000 – $6,000